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PBR 3-DAY PASS
Similar to printing or downloading an airline boarding pass, this up-to-date technology is quick, secure and simple. Utilizing this digital system will allow you the ultimate convenience and flexibility in managing your seats.
Each of your 3-Day Passes has been pre-loaded with all three PBR events. With no additional tickets to carry, your pass will allow you to:
- Enter the venue by scanning at the door
- View your tickets on Account Manager beginning 48-hours prior to event time
- Securely and electronically transfer tickets via email
HOW IT WORKS
Your PBR 3-DAY PASS carries a barcode that is valid for each event
Simply bring it with you to PBR at Rogers Place show it to the Guest Experience Ticket Host to scan your way into the event.
If printing or transferring a ticket, the printed or transferred ticket becomes valid for entry to that event night and the barcode on your PBR 3-DAY PASS will be deactivated for that event night. During the transfer process the barcode is cancelled for the selected event only and a new one is issued electronically. The recipient is sent an email with instructions on how to log in to Account Manager to print or download the new ticket. Tickets can be printed using any standard printer or accessed easily on your smartphone via the Rogers Place Mobile Account Manager.
ROGERS PLACE MOBILE ACCOUNT MANAGER
Mobile Account Manager allows you to access all the great features of Account Manager on your smartphone!
The biggest benefit of your Rogers Place Mobile Account Manager is the ability to view and access barcodes beginning 48 hours prior to event time, from your mobile device for entry to all PBR events at Rogers Place.
In addition, Mobile Account Manager allows you to log in to your account, transfer tickets, accept or decline transferred tickets and post your tickets for resale.
ACCOUNT MANAGER
Account Manager allows you to manage your account using your computer, tablet or smartphone.
Here’s what you can do:
- Access your PBR 3-Day Tickets
- Enter Rogers Place using Mobile Account Manager on your smartphone
- Edit Your Profile
- Forward Your Tickets to Family and Friends
- View Offers
- Change Password
How to access your account:
To manage your account online and get the most from your PBR 3-Day purchase, follow these steps:
- Go to your Account Mananger.
- Log in to your account with your Account ID and password.*
- Start managing your account.
*Don’t know your password? Click on Forgot Your Password or contact your Ticket Services Team at 780-414-LIVE (5483)
Who to contact with an Account Manager issue on event days
Lost or stolen tickets
How to update your account profile
Who to contact with an Account Manager issue on event days
Weekdays between the hours of 9:00 AM and 4:30 PM you may contact our Ticket Services Team by calling 780-414-LIVE (5483) or by visiting our Rogers Place Box Office located inside Ford Hall.
Rogers Place Box Office – Ford Hall
10220 104 Avenue
Edmonton, AB T5J 4Y9
After regular business hours on event days, or on weekends, please proceed to the Rogers Place Box Office located inside Ford Hall or call us at 780-409-3764. The Rogers Place Box Office is open a minimum of two hours prior to event time or 30 minutes before the doors open.
Lost or stolen tickets
Lost tickets can be reprinted, beginning 48 hours prior to event time by logging in to your Rogers Place Account Manager.
Original barcodes will be deactivated and new tickets with a different barcode will be activated and printed. Only the new tickets will grant access to Rogers Place.
How to update your account profile
Changes to address, telephone numbers or other account information can be updated through your Rogers Place Account Manager or submitted in writing with the signature of the primary account holder. Corporate account changes must be on company letterhead.
Account changes may be sent to:
BY MAIL
Rogers Place Ticket Services Team
Suite 300, 10214 104 Ave NW
Edmonton, AB T5J 0H6
email: info@rogersplace.com
IN PERSON
Rogers Place Box Office – Ford Hall
10220 104 Ave NW
Edmonton, AB T5J 4Y9
Hours: Monday – Friday,
9:00 AM – 4:30 PM
