April 25, 2019
Ford Hall Pop-Up Merchandise: 6:00 PM
Gates: 7:00 PM
Show Time: 8:00 PM
Merchandise Locations: Ford Hall, Sections 109, 119, 127 & 219
You are welcome and encouraged to bring your own clear bags for your belongings. Official Sweetener World Tour bag options are also available for purchase at shop.arianagrande.com.
If you have any questions about the clear bag policy please contact email@example.com or 780-414-LIVE (5483).
Please note, NO cameras or recording devices are permitted. (Cell phones with cameras ARE permitted.)
You can buy clear, venue approved bags at shop.arianagrande.com. Be sure to place your order in advance in order to receive it for the event date. You can also use a one-gallon clear plastic freezer bag (Ziploc bag or similar). Alternatively, you can buy a clear bag elsewhere, however the bag must not exceed 12″ x 6″ x 12″.
No, all belongings must be individually placed in your clear bag. Items cannot be placed in additional bags within your clear bag.
No, there will be no check-in on site to store your purse/bag.
Wristlets will not be allowed into the venue, even in the approved clear bags. Wallets are permitted.
Official Sweetener World Tour bags will not be available for purchase inside the venue.
Yes, you can bring your cell phone. Pictures and videos with your cell phone are allowed. You are not allowed to bring a camera or other recording devices. No iPads or tablets will be allowed.
Yes, portable chargers are allowed in Rogers Place.
No, signs of any size are not permitted.
If you have additional questions, please email firstname.lastname@example.org or call 780-414-LIVE (5483).
Pedestrian Portal: OPEN
Ford Hall Gates: OPEN
North Entry Gates: OPEN
Rogers Place is committed to providing guests the safest and most secure environment. Exiting and re-entering the building will not be permitted at Rogers Place. Once a ticketed guest has been scanned into Rogers Place, guests cannot exit the building and return during the event. Guests with emergencies will be assisted by the Rogers Place Guest Experience Team on a case-by-case basis.
For the enjoyment of all of our guests, Rogers Place is a smoke-free environment. All forms of smoking, including the use of cannabis products and electronic cigarettes (vaping), is not permitted on Rogers Place property. Please be aware that guests will not be permitted to exit and re-enter the venue during events.
101 St at 102 Ave will be reduced to one lane each direction for utility relocates related to the Valley Line LRT. Traffic delays in this area are expected during scheduled events at Rogers Place. Please allow additional travel time and utilize detours on 97 St, 100 St, or 105 St.
During all Rogers Place events, guests will be able to text 587-207-Help (4357) along with their location and concern to speak to an on-site Rogers Place representative.
Rogers Place recommends all guests requiring assistance contact the Rogers Place team at 780-414-LIVE (5483) in advance of their visit.
If you have arrived at Rogers Place and you do not have accessible seating but require it, please visit any of our Guest Service Centres located behind Section 121, Section 129 and Section 230.
Rogers Place is fully accessible with elevator access to all seating levels.
Rogers Place accessible seating locations:
All wayfinding signs at Rogers Place have Braille lettering to better assist our visually impaired guests.
Additional information for our accessible guests is available below:
Whether you plan to take the LRT, bus, drive or walk, find the best routes to Rogers Place here: RogersPlace.com/getting-to-rogers-place/.
The Downtown location makes Rogers Place easily accessible by transit, with over 40 bus routes and 5 LRT stations within walking distance from the arena. For more information on transit, visit takeETS.com/Downtown.
For the safety and security of all Rogers Place guests and employees, the following items are not permitted at Rogers Place:
All prohibited items must be appropriately disposed of prior to entry to Rogers Place being granted.