TICKET MANAGEMENT
As a reminder, you can access your tickets via your Account Manager or Mobile Account Manager to manage or forward seats at any time.
- Within 48 hours of game time, download and print a PDF of your ticket and present for entry.
- Within 48 hours of game time, load your ticket on your smart phone and present for mobile entry. For the best experience, iPhone users should add it to their Apple Wallet.
ACCESS
Gates: open 1-hour prior to game start
Pedestrian Portal: NOW OPEN
Entry: Ford Hall and North Entrance Open
Book your spot at Studio 99, the newest elevated sports bar dining experience for hockey fans in Rogers Place.
Be sure to arrive early and head to Molson Canada Hockey House before the game.
TIME-SAVING TIPS
ROGERS PLACE BAG/PURSE POLICY
Purses/bags of any kind larger than 12″ x 12″ x 6″ are prohibited from entry into Rogers Place. Guests will be required to return their bags to a secure area prior to admittance to Rogers Place. Please note there is no on-site check-in or storage.
RE-ENTRY POLICY
Rogers Place is committed to providing guests the safest and most secure environment. Exiting and re-entering the building will not be permitted at Rogers Place. Once a ticketed guest has been scanned into Rogers Place, guests cannot exit the building and return during the event. Guests with emergencies will be assisted by the Rogers Place Guest Experience Team on a case-by-case basis.
ROAD CONSTRUCTION INFORMATION
101 St at 102 Ave will be reduced to one lane each direction for utility relocates related to the Valley Line LRT. Traffic delays in this area are expected during scheduled events at Rogers Place. Please allow additional travel time and utilize detours on 97 St, 100 St, or 105 St.
FAQs
Venue Information
Getting Here
Accessibility
Transit
Prohibited Items
Venue Information
For all Rogers Place venue information, including security, food & beverage, parking, pick-up/drop-off options, camera policy, etc., please review our A-Z Guide.
Getting Here
Whether you plan to take the LRT, bus, drive or walk, find the best routes to Rogers Place here: RogersPlace.com/getting-to-rogers-place/
Accessibility
Rogers Place recommends all guests requiring assistance contact the Rogers Place team at 780-414-LIVE (5483) in advance of their visit.
To purchase accessible seating for all events at Rogers Place, please visit Ticketmaster.ca and click on “Request Accessible Tickets” or call Ticketmaster at 855-682-6736.
If you have arrived at Rogers Place and you do not have accessible seating but require it, please visit any of our Guest Service Centres located behind Section 121, Section 129 and Section 230.
Rogers Place is fully accessible with elevator access to all seating levels.
Rogers Place accessible seating locations:
- 100 Level: 102, 103, 105, 117, 119, 120, 124, 132
- Scotiabank Suites Level: All Suites and Theatre Boxes
- PCL Loge Level: 9, 16, 26 and Sportsnet Club
- 200 Level: 203, 211, 220, 224, 232 and Sky Lounge
- The number of accessible seats may vary by event according to the seating configuration.
All wayfinding signs at Rogers Place have Braille lettering to better assist our visually impaired guests.
Additional information for our accessible guests is available below:
- Please see Drop-Off Zones/Designated Pick-Up Areasfor more information.
- Please see Assisted Listening Devices section for more information.
- Please see Wheelchairs below for information about wheelchair assistance.
Whether you plan to take the LRT, bus, drive or walk, find the best routes to Rogers Place here: RogersPlace.com/getting-to-rogers-place/.
Transit
The Downtown location makes Rogers Place easily accessible by transit, with over 40 bus routes and 5 LRT stations within walking distance from the arena. For more information on transit, visit takeETS.com/Downtown.
Prohibited Items
- Merchandise Locations for Bryan Adams will be located in Ford Hall, Section 109 and Section 119.
For the safety and security of all Rogers Place guests and employees, the following items are not permitted at Rogers Place:
- Weapons or replicas of any kind including but not limited to:
- Guns, firearms, ammunition, stun guns
- Self-defense sprays, fuels, torches, lighter fluid
- Bats, brass knuckles, batons, martial art weapons
- Knives, razor blades, box cutters, scissors, tools
- Explosives, aerosols and fireworks
- Purses/bags of any kind larger than 12″ x 12″ x 6″ are prohibited from entry into Rogers Place. Guests will be required to return their bags to a secure area prior to admittance to Rogers Place. Please note there is no on-site check-in or storage.
- Illegal drugs, illicit substances or prescription narcotics in non-labelled containers
- Umbrellas
- Cameras with lenses longer than 3” (detachable or non-detachable)
- Video cameras and the use of video capable devices such as GoPro
- Tripods, selfie sticks, telescopic or similar devices
- Items intended to create an optical distraction (laser pointing devices)
- Aerosol cans or noisemaking devices, whistles, cow bells, air horns and plastic horns such as vuvuzelas
- Any size pole or stick, including those associated with banners or flags
- All outside food and beverage
- Projectiles including, but not limited to, inflatable balls, frisbees and hula hoops
- Non-service animals
- Seat cushions, portable chairs
- Roller blades, skateboards, scooters and bicycles
- Drones (unmanned aircraft systems) or other model aircraft
- Inappropriate attire or signage including all gang affiliations
- Rogers Place reserves the right in their absolute discretion to deny access for any item(s) deemed disruptive or a safety concern.
All prohibited items must be appropriately disposed of prior to entry to Rogers Place being granted.
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