Ticketmaster’s ongoing efforts to protect fan accounts and combat fraudulent behaviour have required changes to mobile ticket access. Please review the details below for the best event experience.

During all Rogers Place events, guests will be able to text 587-207-HELP (4357) along with their location and concern to speak to an on-site Rogers Place representative.

For all Rogers Place venue information, including security, food & beverage, parking, pick-up/drop-off options, camera policy, etc., please review our Arena Guide.

Whether you plan to take the LRT, bus, drive or walk, find the best routes to Rogers Place here: RogersPlace.com/getting-to-the-arena/

Rogers Place recommends all guests requiring assistance contact the Rogers Place team at 780-414-LIVE (5483) in advance of their visit.

To purchase accessible seating for all events at Rogers Place, please visit Ticketmaster.ca and click on “Request Accessible Tickets” or call Ticketmaster at 855-682-6736.

If you have arrived at Rogers Place and you do not have accessible seating but require it, please visit any of our Guest Service Centres located behind Section 121, Section 129 and Section 230.

Rogers Place is fully accessible with elevator access to all seating levels.

Rogers Place accessible seating locations:

• 100 Level: 102, 103, 105, 117, 119, 120, 124, 132
• Scotiabank Suites Level: All Suites and Theatre Boxes
• PCL Loge Level: 9, 16, 26 and Sportsnet Club
• 200 Level: 203, 211, 220, 224, 232 and Sky Lounge
• The number of accessible seats may vary by event according to the seating configuration.

All wayfinding signs at Rogers Place have Braille lettering to better assist our visually impaired guests.

Additional information for our accessible guests is available below:

• Please see Drop-Off Zones/Designated Pick-Up Areas for more information.
• Please see Assisted Listening Devices section for more information.
• Please see Wheelchairs below for information about wheelchair assistance.

Whether you plan to take the LRT, bus, drive or walk, find the best routes to Rogers Place here: RogersPlace.com/getting-to-the-arena/.

Upon arrival at Rogers Place, fans with pacemakers may proceed to the first gate beside the Box Office as the best option to manually go through security.

The Downtown location makes Rogers Place easily accessible by transit, with over 40 bus routes and 5 LRT stations within walking distance from the arena. For more information on transit, visit takeETS.com/Downtown.

For the safety and security of all Rogers Place guests and employees, the following items are not permitted at Rogers Place:

• Weapons or replicas of any kind including but not limited to:
  • Guns, firearms, ammunition, stun guns
  • Self-defense sprays, fuels, torches, lighter fluid
  • Bats, brass knuckles, batons, martial art weapons
  • Knives, razor blades, box cutters, scissors, tools
  • Explosives, aerosols and fireworks
• All bags, backpacks, and purses – small clutches and wallets are still permitted
• Illegal drugs, illicit substances or prescription narcotics in non-labelled containers
• Umbrellas
• Cameras with lenses longer than 3” (detachable or non-detachable)
• Video cameras and the use of video capable devices such as GoPro
• Tripods, selfie sticks, telescopic or similar devices
• Items intended to create an optical distraction (laser pointing devices)
• Aerosol cans or noisemaking devices, whistles, cow bells, air horns and plastic horns such as vuvuzelas
• Any size pole or stick, including those associated with banners or flags
• All outside food and beverage
• Projectiles including, but not limited to, inflatable balls, frisbees and hula hoops
• Non-service animals
• Seat cushions, portable chairs
• Roller blades, skateboards, scooters and bicycles
• Drones (unmanned aircraft systems) or other model aircraft
• Inappropriate attire or signage including all gang affiliations
• Rogers Place reserves the right in their absolute discretion to deny access for any item(s) deemed disruptive or a safety concern.

All prohibited items must be appropriately disposed of prior to entry to Rogers Place being granted.